We sell chinese books,DVD/VCD/CD/CD-ROM,etc. almost published in China Mainland.
Books: all are written in simplified chinese if no special notes.
DVDs: PAL or NTSC. "DVD-PAL" is added to its title for PAL style DVDs.

1. You send the order through Frelax's online shopping cart.
2. We will send you a confirmation email. This typically is done within 1 business day.
3. We prepare the products you order. This typically is done within 3 business days.
4. We notify you the exact amount to pay and payment instruction via E-Mail.
5. You pay the amount by your credit card.
6. We send the products to you after we confirm your payment. This typically is done within 1 business day.
7. We inform you via E-Mail after the products are shipped.
8. It may take 2-4 weeks for the shipment to arrive at you.
NOTE: Orders and requests placed on holidays are processed the next business day following the holiday.

Prices are in japanese yen.
Amount and discount rate of one order:

5,000-9,999 yen	5%
10,000-29,999 yen	10%
30,000-59,999 yen	15%
Above 60,000 yen	20%

Payment Method: Credit Card
Card Type: VISA/MASTER/JCB/AMEX/DC

We will notify you the exact amount to pay and payment instruction via E-Mail after we finish preparing your order.
The merchant name is "frelax.com" on the statement from your credit card company.

Shipping fees are free on all orders using the delivery method shown on the Delivery-Method page. The additional shipping fees are 10% of your total payment for the request　of changing to Air Mail.
All orders will be shipped from Beijing, China.
You may be subject to pay customs fees and/or duty when you receive the shipment.
It may take 2-4 weeks for the shipment to arrive at you by Economy-Air Mail. Surface Mail may be more slow.

We shall have the right to refuse or cancel any orders placed for products that are listed at an incorrect price or with incorrect information due to typographical error or error in pricing.
It is not allowed to cancel or change your order after your credit card has been charged for the purchase.

If you have any questions or comments, please feel free to contact us.
E-mail: